Privacy Policy 2017-07-03T15:52:13+00:00

Privacy Policy

Last Updated: June 2017

This Privacy Policy discloses the privacy practices and data processing carried out by Valossa Labs Oy (“Valossa”, “we”, “us”, “our”). This Privacy Policy describes how we collect, use and share information we receive and collect about you. We receive such information on you especially through our services and websites (collectively “Services”). In addition to describing how we process data, this Privacy Policy also describes your rights related to the processing. It will notify you of the following:

  • What information we collect;
  • With whom it is shared;
  • How it can be corrected;
  • How it is secured;
  • How policy changes will be communicated; and
  • How to address concerns over misuse of personal data.

This Privacy Policy is governed by Finnish law, excluding its choice of law provisions.

We reserve the right to change this Privacy Policy from time to time. Please check the Privacy Policy regularly for updates. For more information, please see section “Changes to this Privacy Policy” below.

1. What Personal and Technical Data We Collect and Use

1.1 Personal Data

With “personal data” we mean any information that may identify you as an individual. The personal data we process may include, among others, the following information on our clients and users:

  • Username;
  • Name;
  • Contact details (such as e-mail address, telephone number and address);
  • Payment information (such as bank details);
  • Correspondence (such as emails); and
  • other information on you relating to, or derived from the use and provision of the Services, and/or your customer relationship or other business with us.

We collect or receive personal information through, among others,, our Valossa AI Portal video analysis dashboard, our software applications, social pages, as well as email and other communication channels. We may also update and supplement personal data with information provided by third parties in order to improve the Services.

Please note that you might not be able to use the Services without submitting some of the information.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this Privacy Policy.

1.2 Technical Data

We may collect and process “technical data” or “log data”, meaning information sent by your browser when you use or access our Services, properties using the Services or third-party sites. Although technical data does not necessarily aim to recognize you, due to its contents, in practice, you can sometimes be recognized from it. In such situations, technical data can also be seen as personal data.

We may collect, among others, the following technical data: Like many site operators, we collect information that your browser sends whenever you visit our site. This log data may include information such as your computer’s Internet Protocol (“IP”) address, URL of the site from which you came, browser type and version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, the devices used to access the Service, and other traffic data.

When you use or access our Services or third-party sites, or properties using the Services, We may collect this information in a variety of ways including through your browser or device, mobile advertiser identifier and your IP address. We may also use cookies and other tools, such as web beacons, for automatic data collection. We may use third party service providers, such as Google Analytics, to collect and process technical data on our behalf.

We use “cookies” on this site. Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you. Please review the full Cookies Policy to learn how we use cookies.

1.3 How We Share and Transfer Data on You

We partner with another party to provide specific services. We may regularly disclose personal data on you among our affiliates for the purposes described in this Privacy Policy. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services. In such situations, Valossa is the party responsible for the management of the personal information that we use jointly with our affiliates. Valossa may also disclose data to other third parties in limited situations. We do not disclose data to other third parties without careful consideration.

We may store and process your personal data in any country where we have facilities, employees, and/or service providers. Such countries may include the United States and other countries outside the European Union. Such transfers will be carried out in compliance with applicable regulations. Please note, however, that laws applicable to the protection of personal data in such countries may be different from those applicable in Finland or your home country.

We use an outside credit card processing company to bill users for services. This company do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your purchase.

2. Security

We take precautions to protect your information. When you submit personal data via the Services, your information is protected both online and offline.

Wherever we collect sensitive personal data (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect personal data transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g. billing or customer service) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment.

3. Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number provided below (please see section Questions or Concerns)

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data

4. Third Party Activities

This Privacy Policy applies only to personal data processing carried out by Valossa. The Privacy Policy does not address and we are not responsible for, the privacy, data or other practices of any third parties, including our clients, or any other third party operating any site or service that you may encounter in connection to the Services.

Our websites contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information. If our Services (or a link to our Services) are included on a third party website it does not mean that we have given an endorsement of such site or service.

5. Children’s privacy

Valossa understands the special need to provide privacy protections for children. Therefore, our Services are not intended for and Valossa does not knowingly process data on children younger than thirteen (13) years of age. We request that children under thirteen do not provide personal data through any of the Services. If we become aware of unintentionally processing information on children under thirteen, we will take reasonable measures to delete such data as soon as possible.

6. Changes to this Privacy Policy

This Privacy Policy forms a description of the file on our client and end user database, as set out in the Finnish Personal Data Act.

From time to time we may change this Privacy Policy. You can tell when changes have been made to the Privacy Policy by referring to the Last Updated legend on top of this page. Any changes to this Privacy Policy will become effective when we post the revised Privacy Policy on the Services. If you continue to use the Services following any changes to this Privacy Policy, you accept any such changes we have made.

7. Questions or Concerns?

If you have questions regarding our Privacy Policy or if you feel that we are not abiding by this Privacy Policy, you should contact us via email at or via mail:

Valossa Labs Oy
Paavo Havaksen tie 5E
90570 Oulu